NHTSA Complaint #10407694 — 2004 CHRYSLER PACIFICA

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10407694
Vehicle	2004 CHRYSLER PACIFICA
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	March 31, 2011
Date Filed	June 21, 2011
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TOOK MY 2004 PACIFICA IN FOR A ROUTINE OIL CHANGE/SERVICE AND WAS NOTIFIED THAT THE ENTIRE FRAME UNDER THE ENGINE IS RUSTING OUT. ACTUAL RUST HOLES IN THE FRAME. I HAVE ALSO NOTICED RUST ON THE BODY. THIS IS A GARAGE KEPT VEHICLE AND I BABY IT. FROM WHAT I UNDERSTAND, IT IS GOING TO TAKE MANY MORE COMPLAINTS ABOUT THIS ISSUE OR SOMEONE ACTUALLY DYING WHEN THE FRAME CRACKS AND CAUSES A SEVERE ACCIDENT BEFORE ANY ACTION WILL BE TAKEN. I JUST HOPE IT'S NOT ME OR MY KIDS, BECAUSE I WILL NOT RELENT. *TR

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