NHTSA Complaint #10407586 — 2009 CHEVROLET HHR

I HAVE A 2009 CHEV HHR AND ON JUN. 16, 2011 I PULLED INTO A SHOPPING CENTER AND TRIED TO TURN OFF MY CAR AND I COULD "NOT" TURN IT OFF WITH IGNATION KEY,IT WAS LOCKED INTO THE RUN MODE.LUCKY FOR ME THERE WAS A DEALER OPEN AND I DROVE THE CAR TO THEM.THE ONLY WAY THE DEALER COULD STOP CAR WAS TO DISCONNECT BATTERY,ON A HHR THE BATTERY WAS IN THE BACK OF CAR AND IT TOOK THEM QUITE SOME TIME TO DO THIS OPERATION.I MADE THE RIGHT DECISION TO GO TO THE DEALER,BUT WHAT IF I WAS A LITTLE OLD LADY"THE OUTCOME MIGHT HAVE BEEN A DIFFERENT ONE".AFTER THE PROBLEM WAS FIXED,BOTH MYSELF AND THE SERVICE MANGER AT THE DEALERSHIP LOOKED AT THE DEFECTIVE IGNITION CYLINDER AND NOTICED THERE WAS A CHANGE MADE IN THE NEW CYLINDER.THAT LEADS ME TO BELIEVE THAT GM KNOWS THERE IS A PROBLEM.GM SENT A BULLETIN(NOT A RECALL??)TO THERE DEALERS STATING THAT "SOME CUSTOMERS MAY COMMENT THAT IGNITION KEY IS DIFFICULT TO REMOVE OR THAT THE KEY STICKS OR BINDS IN THE IGNITION CYLINDER",THAT IS SO WRONG THE KEY LOCKS IN THE RUN MODE AND WILL NOT TURN OFF CAR'S IGNITION.AFTER ALL THE PROBLEMS TOYOTA HAS HAD WITH THERE GAS PETAL ECT AND PERSONAL INJURY'S,YOU WOULD THINK GM WOULD BE ON TOP OF THIS "SAETY PROBLEM" AND AT LEAST SEND OUT A "RECALL NOT A SERVICE BULLETIN" TO PROTECT IT'S CUSTOMERS FROM GETTING HURT OR WORSE.I WOULD LIKE NHTSA TO STEP UP TO THE PLATE AND CONFRONT GM ABOUT A RECALL ON THIS "VERY UNSAFE CONDITION" THANK YOU. *TT