NHTSA Complaint #10664834 — 2009 CHEVROLET HHR

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE BOTTOM PART OF THE STEERING COLUMN AS THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT THE IGNITION BECAME FRACTURED WHILE IN THE ON POSITION AS THE ESC AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION AND THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.