2009 CHEVROLET HHR — Problems, Recalls & Safety Data

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N/A

Safety Rating

689

Owner Complaints

31 Crashes 10 Fires

5

Recalls

ACTIVE RECALL

25

Service Bulletins

0

Investigations

Overview of the 2009 CHEVROLET HHR

The 2009 CHEVROLET HHR has received a total of 689 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with STEERING:ELECTRIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM:IGNITION, AIR BAGS. 25 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (133 complaints), Steering (123 complaints), and Air Bags (99 complaints).

Recalls for the 2009 CHEVROLET HHR

NHTSA has recorded 6 recalls for the 2009 CHEVROLET HHR, potentially affecting up to 8,237,317 vehicles.

Recall 14V153000 — STEERING:ELECTRIC POWER ASSIST SYSTEM

| 1,373,177 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.

Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to...

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Recall 14V171000 — ELECTRICAL SYSTEM:IGNITION

| 2,191,014 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.

Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary,...

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Recall 14V047000 — AIR BAGS

| 2,190,934 vehicles affected

Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model...

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and...

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Recall 14V047000 — ELECTRICAL SYSTEM:IGNITION:SWITCH

| 2,190,934 vehicles affected

Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model...

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and...

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Recall 14E021000 — ELECTRICAL SYSTEM:IGNITION:SWITCH

| 14,529 vehicles affected

Defect: UCI-FRAM Group is recalling certain LS1328 ignition Switches sold as Wells LS1328, Duralast LS1328, Airtex 1S6097, and Carquest 53-27479, and LS1497 Ignition Switches sold as Wells LS1497, Duralast LS1497, Airtex 1S10961, and Carquest 53-27967, for use on various General Motors model and model year vehicles during repair and replacement of the original ignition switch. The weight on the key ring...

Consequence: If the ignition switch moves from the run position to accessory, the car would stall and the air bags will not deploy in the event of a crash, increasing the risk of personal injury to the occupants.

Remedy: UCI-FRAM Group has notified its purchasers to quarantine and return all inventory. Any switches already installed in vehicles will be replaced by GM dealers as part of NHTSA recall 14V-047, free of charge. UCI-Fram's purchasers should contact UCI-FRAM Group at...

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Recall 09V073000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

| 276,729 vehicles affected

Defect: GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE...

Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR...

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Owner Complaints for the 2009 CHEVROLET HHR

689 complaints have been filed with NHTSA for the 2009 CHEVROLET HHR. Below is a breakdown by vehicle component.

Electrical System
Complaints: 133 3 Crashes 5 Fires 6 Injuries
Steering
Complaints: 123 2 Crashes 2 Injuries
Air Bags
Complaints: 99 13 Crashes 16 Injuries
Fuelpropulsion System
Complaints: 69
Electronic Stability Control Esc
Complaints: 25 1 Crash
Service Brakes
Complaints: 20 3 Crashes 1 Injury
Engine
Complaints: 18 1 Fire 1 Injury
Unknown Or Other
Complaints: 17 1 Fire 2 Injuries
Power Train
Complaints: 15 1 Crash 1 Injury
Electrical Systemignition
Complaints: 13
Exterior Lighting
Complaints: 12
Fuel System Gasoline
Complaints: 12 2 Fires
Seat Belts
Complaints: 10 2 Crashes 1 Injury
Service Brakes Hydraulic
Complaints: 9 1 Crash
Vehicle Speed Control
Complaints: 9
Structurebody
Complaints: 8
Engine And Engine Cooling
Complaints: 7
Steeringelectric Power Assist System
Complaints: 7 1 Crash
Structurebodydoor
Complaints: 7
Visibilitywiper
Complaints: 7
Suspension
Complaints: 6 1 Crash
Electrical Systemignitionswitch
Complaints: 5
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
Complaints: 4
Seats
Complaints: 4
Structure
Complaints: 4
Air Bagssidewindow
Complaints: 3 1 Crash 2 Injuries
Latcheslockslinkages
Complaints: 3
Latcheslockslinkagesdoorslatch
Complaints: 3
Tires
Complaints: 3
Wheels
Complaints: 3
Equipment
Complaints: 2
Fuel System Other
Complaints: 2
Suspensionfront
Complaints: 2
Visibilitypower Window Devices And Controls
Complaints: 2
Air Bagsfrontal
Complaints: 1
Air Bagsfrontaldriver Clockspringspiral Cassette
Complaints: 1
Electrical System Instrument Clusterpanel
Complaints: 1
Electrical System12v24v48v Battery
Complaints: 1
Equipmentapplianceair Conditioner
Complaints: 1 1 Fire
Exterior Lightingbrake Lights
Complaints: 1
Exterior Lightingheadlightsbulbs
Complaints: 1
Exterior Lightingturn Signal
Complaints: 1
Interior Lighting
Complaints: 1
Power Trainautomatic Transmission
Complaints: 1
Seat Beltsfrontbuckle Assembly
Complaints: 1
Seatsmidrear Assembly
Complaints: 1 1 Crash 4 Injuries
Service Brakes Hydraulicfluid
Complaints: 1
Service Brakes Hydraulicpower Assistvacuum
Complaints: 1
Steeringcolumn
Complaints: 1
Steeringhydraulic Power Assistpower Steering Fluid
Complaints: 1
Structurebodyhatchbackliftgatesupport Devicestrut
Complaints: 1
Structurebodyroof And Pillars
Complaints: 1
Tirespressure Monitoring And Regulating Systems
Complaints: 1
Traction Control System
Complaints: 1
Vehicle Speed Controlcruise Control
Complaints: 1
Visibility
Complaints: 1 1 Crash
Visibilityrear Window Wiperwasher
Complaints: 1

Most Recent Complaints

#11673723 | AIR BAGS | | 199,000 miles
The contact owns a 2009 Chevrolet HHR. The contact stated that while starting the vehicle, there was an abnormal clicking sound coming from the vehicle. In addition, the contact stated that the passenger’s side air bag warning light illuminated and occasionally flashed on and off. The vehicle was taken to the dealer but was not diagnosed or repaired due to the cost. The contact had previously received notification of NHTSA Campaign Number: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) and the vehicle was repaired; however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 199,000.
#11673723 | ELECTRICAL SYSTEM | | 199,000 miles
The contact owns a 2009 Chevrolet HHR. The contact stated that while starting the vehicle, there was an abnormal clicking sound coming from the vehicle. In addition, the contact stated that the passenger’s side air bag warning light illuminated and occasionally flashed on and off. The vehicle was taken to the dealer but was not diagnosed or repaired due to the cost. The contact had previously received notification of NHTSA Campaign Number: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) and the vehicle was repaired; however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 199,000.
#11627299 | FUEL/PROPULSION SYSTEM | | N/A miles
Fuel line is leaking near left rear wheel wheel
#11622868 | FUEL SYSTEM, GASOLINE | | 136,440 miles
The contact owns a 2009 Chevrolet HHR. The contact stated that there was a fuel leak near the driver's side rear door. The contact stated that the TPMS, ESC, and check engine warning lights were illuminated. The contact researched online and determined that the failure was related to NHTSA Action Number: PE20011 (FUEL SYSTEM, OTHER, FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE). The contact called the local dealer and was informed there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 136,440.
#11622868 | FUEL SYSTEM, OTHER | | 136,440 miles
The contact owns a 2009 Chevrolet HHR. The contact stated that there was a fuel leak near the driver's side rear door. The contact stated that the TPMS, ESC, and check engine warning lights were illuminated. The contact researched online and determined that the failure was related to NHTSA Action Number: PE20011 (FUEL SYSTEM, OTHER, FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE). The contact called the local dealer and was informed there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 136,440.

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Safety Rating for the 2009 CHEVROLET HHR

NHTSA has not yet tested the 2009 CHEVROLET HHR in its New Car Assessment Program.

Technical Service Bulletins for the 2009 CHEVROLET HHR

General Motors, LLC has issued 25 technical service bulletins (TSBs) for the 2009 CHEVROLET HHR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIC4888A — EQUIPMENT

The purpose of this Preliminary Information is to communicate information to the field that relocation of the turbo intercooler is not permitted to facilitate installation of a towing setup on this vehicle.  

07-03-10-008E — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

THIS INFORMATIONAL PROVIDES INFORMATION ON SLIGHT OR MILD TIRE FEATHERING AND RECOMMENDED PRACTICES.

G-208451 — AIR BAGS

14546 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2009-2010 MODEL YEAR CHEVROLET HHR VEHICLES MAY HAVE A PASSENGER AIR BAG IN-LINE JUMPER WIRING HARNESS CONNECTOR WITH FRETTING CORROSION AT THE TERMINAL CONTACTS. FRETTING CORROSION COULD CAUSE AN INCREASE IN THE SYSTEM DEPLOYMENT LOOP RESISTANCE. THE VEHICLE’S SENSING AND DIAGNOSTIC MODULE MAY INTERPRET...

14546 — AIR BAGS

CHEVROLET HHR:2009-2010 PASSENGER AIR BAG WIRING HARNESS CONNECTOR: CERTAIN VEHICLES AIRBAGS CAN CAUSE CORROSION. *LJ SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. *LJ

14115B — STEERING

Electric Power Steering Assist

14113B — ELECTRICAL SYSTEM:IGNITION:SWITCH

Replace Ignition Lock Cylinder and Ignition Key

PIC5346A — ELECTRICAL SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that in rare instances, if a Bluetooth call is transferred from the vehicle to the phone and, while on that call, a second Bluetooth call comes in, and the customer will hear ringing in the vehicle. Dealer should communicate...

PB-12045 — ELECTRICAL SYSTEM:IGNITION:MODULE

CHEVROLET/PONTIAC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. BETWEEN THE HOUSING AND IGNITION LOCK CYLINDER, SOME VEHICLES MAY DEVELOP A BINDING CONDITION WHICH MAKES TURNING IGNITION KEY OR REMOVING IT FROM THE IGNITION, DIFFICULT. *PE UPDATED 8/13/12. *PE UPDATED 07/09/15*LJ

SB-12089 — ELECTRICAL SYSTEM:IGNITION:MODULE

CHEVROLET/PONTIAC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A BINDING CONDITION HAS OCCUR BETWEEN THE HOUSING AND IGNITION LOCK CYLINDER WHICH MAKES THE IGNITION KEY DIFFICULT TO TURN OR REMOVE FROM IGNITION. *PE UPDATED 8/13/12. *PE

SB-12089 — ELECTRICAL SYSTEM:IGNITION

CHEVROLET/PONTIAC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A BINDING CONDITION HAS OCCUR BETWEEN THE HOUSING AND IGNITION LOCK CYLINDER WHICH MAKES THE IGNITION KEY DIFFICULT TO TURN OR REMOVE FROM IGNITION. *PE UPDATED 8/13/12. *PE

Showing 10 of 25 technical service bulletins.

NHTSA Investigations for the 2009 CHEVROLET HHR

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHEVROLET HHR

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Other CHEVROLET Models

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