NHTSA Complaint #10407447 — 2003 HONDA ACCORD

MAY 3RD, I WAS DRIVING APPROX 70 MPH WHEN ALL OF A SUDDEN, MY CAR FELT LIKE SOMEONE SLAMMED ON THE BRAKES AND I WENT FLYING FORWARD. IT HAPPENED 2 MORE TIMES, THEN LATER, I COULDN'T GO IN REVERSE. I RESEARCHED IT AND WAS SHOCKED TO FIND OUT THIS IS AN ONGOING ISSUE WITH THE 2003 HONDA ACCORD EX V6 MODEL. HONDA ISN'T CALLING IT A RECALL BECAUSE NO ONE HAS BEEN HURT YET. THE NEXT DAY I WAS IN BAD PAIN DUE TO THE JOLTS AND SEATBELT MARKS FROM THEM RESTRAINING ME. I CALLED AMERICAN HONDA AND STARTED A CLAIM. I ASKED WHAT IF I NEED A NEW TRANSMISSION. HE SAID 'NO PROBLEM, YOU'RE NOW WITH AMERICAN HONDA.' I TOOK IT IN AND MY TRANSMISSION FAILED ON THE WAY THERE TOO. WHILE WAITING THE VIP DIRECTOR CAME UP TO ME TELLING ME I'M A VIP CUSTOMER HAVING BOUGHT HONDAS FOR 22 YEARS . SHORTLY THEREAFTER THE SVC MANAGER CAME AND TOLD ME YES, THE TRANSMISSION WAS GONE AND AMERICAN HONDA AGREED TO PAY $900 OUT OF THE $4300 BILL. I ASKED WHAT ABOUT THE KNOWN ISSUES HONDA HAS WITH THIS YEAR AND MODEL? HE SAID ALL THEY OFFERED WAS $900. THE VIP MANAGER TOLD ME HE WOULD NEVER PUT $3400 IN A SINKING SHIP. I SAID 'SINKING SHIP?' HE SAID 'WELL IT DOES HAVE 89K MILES ON IT.' I SAID 'IT'S A HONDA...THAT'S WHY I PAID BIG BUCKS FOR A HONDA BECAUSE THEY ARE SUPPOSED TO GO FOR A LONG TIME.' WHEN I CALLED HONDA AMERICA, THEY SAID I WASN'T THE OWNER. I SAID I AM. I BOUGHT IT 4 YEARS AND BRING IT BRANDON HONDA FOR ALL MY WORK. THEY STILL HAD THE PREVIOUS OWNER LISTED...AFTER 4 YEARS! I NEVER RECEIVED RECALLS BECAUSE IT WENT TO THE PREVIOUS OWNER. THE SVC MANAGER HIMSELF CHANGED IT THAT DAY TO SHOW ME AS THE OWNER. ALL THE TIMES I'D GONE TO BRANDON HONDA AND BOUGHT IT AT CROWN HONDA AND THEY NEVER PUT ME AS THE OWNER, 4 YEARS AGO? INCOMPETENCE. LIKE TOYOTA KNEW THEY HAD A BRAKE PROBLEM BUT DID NOTHING ABOUT TILL SOMEONE DIED. *TR