NHTSA Complaint #11691819 — 2003 HONDA ACCORD

The contact owns a 2003 Honda Accord. The contact stated that while the vehicle was parked and occupied, the contact started the vehicle, and the vehicle shut off independently. The “Maintenance Required” message was displayed. The contact stated there was smoke coming from the hood of the vehicle, and several minutes later, the smoke dissipated. The contact stated that a technician from the Auto Care Department at Walmart inspected the vehicle and informed the contact that the positive and negative battery terminals were burned and damaged, as well as a wire near the engine. The technician from Walmart used a diagnostic machine to diagnose the vehicle however, the result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 238,000.