NHTSA Complaint #10404245 — 2002 TOYOTA PRIUS STEERING

Complaint Details

ODI Number	10404245
Vehicle	2002 TOYOTA PRIUS
Component	STEERING
Date of Incident	February 4, 2011
Date Filed	June 2, 2011
Mileage	137,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

DAY LEADING UP TO INCIDENT, STEERING WHEEL WOULD PULL TO RIGHT VERY EASILY OR WHILE ROLLING, BUT COULD BE PULLED BACK TO CENTER WITHOUT ISSUE. ON DAY OF INCIDENT, BACKED CAR OUT OF PARKING SPACE AND A CLUNKING SOUND WAS MADE UNDER CAR. STEERING WHEEL WOULD THEN ONLY TURN ABOUT A QUARTER TURN AND WOULD NOT TURN THE WHEELS AT ALL. WE HAD THE CAR TOWED TO THE DEALER WHO DETERMINED THAT THE STEERING RACK WAS BAD AND THE SPIRAL CABLE WHICH PROVIDED POWER TO THE AIRBAG WAS BAD AS WELL. THIS WAS A VERY DISTURBING FINDING FOR US AS WE COULD'VE BEEN DRIVING THE CAR ON THE INTERSTATE AT INTERSTATE SPEEDS WHEN THE STEERING BROKE. ADDITIONALLY, THE AIRBAG WOULD NOT HAVE GONE OFF IF WE HAD GOTTEN INTO A CRASH. DEALERSHIP AND TOYOTA WERE CONTACTED REGARDING WARRANTY REPLACEMENT OF BOTH ITEMS. DEALERSHIP AND TOYOTA REFUSED TO PROVIDE ANY WARRANTY OR DISCOUNT TO CORRECT THE ISSUES. HAD THE CAR TOWED HOME. ORDERED USED STEERING RACK AND SPIRAL CABLE AND INSTALLED THEM MYSELF. CAR IS FUNCTIONING NOW, BUT I HAVE CONCERN THAT THE SAME THING WILL HAPPEN AGAIN. I STILL HAVE THE BAD STEERING RACK AND BAD SPIRAL CABLE. *TR

Related Complaints for the 2002 TOYOTA PRIUS

Other STEERING Complaints

#11529952 — July 2, 2023 — I was driving on the 91 freeway west exit ramp to merge into the 57 freeway in Orange County ca. when suddenly I lost...

#11360535 — September 22, 2020 — DRIVING UP AND DOWN A SLIGHT INCLINE, POWER STEERING SUDDENLY GOES OUT. ONLY HAPPENED TWICE SO FAR BUT I DON'T KNOW W...

#11306536 — February 2, 2020 — I WAS DRIVING ON THE HIGHWAY AND FELT A JERKING AT MY STEERING WHEEL A FEW MONTHS BACK, I THOUGHT OK MAYBE THE STEERI...

#11281901 — November 22, 2019 — MY STEERING WHEEL STARTS SHAKING VIOLENTLY WHEN DRIVING UNDER 32 DEGREES OUTSIDE AND LOCKS UP THE ABILITY TO STEER WH...

#11208587 — May 20, 2019 — TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED WITHOUT WARNING....

Recent Complaints for the 2002 TOYOTA PRIUS

#11452342 — SERVICE BRAKES — February 17, 2022 — Anti-lock brake failure. Failing to pressurize.

#11360482 — SERVICE BRAKES — September 22, 2020 — DRIVING SPEED LESS THAN 25MPH ON FAMILIAR SURFACE STREET WITH NEED TO STOP FOR A CAR ABOUT 75 FEET (ESTIMATE) IN FRON...

#11360482 — VEHICLE SPEED CONTROL — September 22, 2020 — DRIVING SPEED LESS THAN 25MPH ON FAMILIAR SURFACE STREET WITH NEED TO STOP FOR A CAR ABOUT 75 FEET (ESTIMATE) IN FRON...

#11301782 — EXTERIOR LIGHTING — January 25, 2020 — THE HEADLIGHT LENSES COVERS REPEATEDLY CLOUDS OVER TO THE POINT I CAN HARDLY SEE THE ROADWAY AT NIGHT. DEALER HAVE C...

#10917169 — ELECTRICAL SYSTEM — October 18, 2016 — HYBRID CIRCULATION PUMP FAILED. THREE WARNING LIGHTS CAME ON.