NHTSA Complaint #10402265 — 2003 HONDA ACCORD

I OWN A 2003 HONDA ACCORD AND ON 5/16/2011 I WAS DRIVING BACK FROM THE OFFICE WHEN MY CAR WIPERS SUDDENLY STOPPED WORKING. IT WAS A RAINY DAY WITH HEAVY T-STORM. WHEN THE WIPERS STOPPED WORKING, I SUDDENLY LOST CONTROL OF THE CAR AND CRASHED INTO A RAMP. IN THE ACCIDENT I DAMAGED MY FRONT BUMPER AND HURT MY BACK. THE NEXT DAY MORNING WIPERS STARTING WORKING AGAIN. OVER THE NEXT FIVE DAYS, I NOTICED THIS NEW TREND IN MY VEHICLE CAUSED BY THE SUDDEN DISRUPTION OF WIPERS. I AM EXTREMELY WORRIED ABOUT THE MALFUNCTIONING OF THE WIPERS SINCE THIS IS OUR FAMILY CAR AND IT IS A BIG THREAT TO OUR SAFETY. THERE WAS A RECALL ON APPROX 351,000 2003 HONDA ACCORD WIPER MOTORS. MY RECALL WAS COMPLETED SUCCESSFULLY BUT THE RECALL HAS NOT FIXED THE PROBLEM AND MY LOCAL HONDA DEALER REFUSES TO CHANGE THE WIPER MOTOR SECOND TIME WITHOUT AUTHORIZATION FROM HONDA AUTOMOBILES. I AM SEEKING YOUR HELP TO GET THE ISSUE RESOLVED. RECALL DETAILS: NHTSA CAMPAIGN ID NUMBER : 08V169000 UPDATED IVOQ 08/12/11. *JB *TR