NHTSA Complaint #10400889 — 2004 CHRYSLER PACIFICA

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10400889
Vehicle	2004 CHRYSLER PACIFICA
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	May 14, 2011
Date Filed	May 14, 2011
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

2004 CHRYSLER PACIFICA 76000 MILES AND SUBFRAME IS COMPLETELY BROKE OFF AND MY STEERING IS RIDING ON THE SUBFRAME. BASICALLY, MY CAR IS "COLLAPSING". I COULD TELL WHEN DRIVING IT, IT FELT UNSAFE. SO NOW I CAN'T EVEN SELL MY CAR TO PUT TOWARDS A NEW ONE. CHRYSLER DEALERSHIP IN ROCHESTER, MI LOOKED AT MY CAR AND I TOLD THEM IT WAS "CLUNKING", THEY COULDN'T FIND ANYTHING WRONG WITH IT??? LESS THAN 8000 MILES AGO THEY REPLACED THE FRONT END SUSPENSION ( AT THAT TIME IT WAS UNDER WARRANTY). IT ALSO HAS HAD THE ENTIRE TRANSMISSION REBUILT BY CHRYSLER. IF THIS DOESN'T QUALIFY FOR "LEMON" I DON'T KNOW WHAT DOES. WHAT IS OUR RECOURSE? I FEEL LIKE GETTING A LAWYER....JUST THANKFUL THAT I AND MY SON ( 13 YRS NOW), HAVE NOT BEEN KILLED IN IT. *TR

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