NHTSA Complaint #10400833 — 2002 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10400833
Vehicle	2002 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	May 13, 2011
Date Filed	May 13, 2011
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

2002 FORD EXPLORER SPARK PLUG EJECTION ISSUE ON V8 4.6L ENGINE. THIS IS NOW THE SECOND TIME THAT I HAVE HAD SPARK PLUGS EJECT FOR THE ENGINE. FROM WHAT I UNDERSTAND FORD REDUCED THE NUMBER OF THREADS FOR THE SPARK PLUGS TO SAVE MACHINING TIME AND COSTS IN THE MANUFACTURING OF THE ENGINE. THIS IS CLEARLY A SAFETY ISSUE. THE FIRST TIME I WAS LUCKY ENOUGH TO GET THE SPARK PLUG THREADED BACK IN AND WAS ABLE TO DRIVE IT SOMEWHERE FOR PROPER REPAIR. I AM NOT SO LUCKY THE SECOND TIME AS THE THREADS IN THE HEAD ARE DESTROYED. NOW I HAVE THE EXTRA COST OF TOWING THE TRUCK FOR REPAIR. I HAVE READ MANY FORUMS ON THIS ISSUE YET FORD CONTINUES TO IGNORE THE SAFETY OF IT'S CUSTOMERS. IT IS TIME FOR THEM TO STEP UP TO THE PLATE AND TAKE RESPONSIBILITY FOR THEIR DESIGN DEFECTS. *TR

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