NHTSA Complaint #10399693 — 2003 HONDA PILOT

JAN, 2011 (ODOMETER ~61000 MILES.) CHECK ENGINE LIGHT TURNED WHILE EXITING FROM HIGHWAY. FEB, 2011 DEALER CONFIRMED THAT 1. TRANSMISSION FLUID IS TURNING BROWN, 2. DIAGNOSED PROBLEM WITH THE GEAR IN THE TRANSMISSION. THEY RESET CHECK ENGINE LIGHT. APRIL, 2011 EXPERIENCE DIFFICULTY WITH VEHICLE. VEHICLE DID NOT RESPONSE AND WANTED TO STOP WHILE MERGING INTO STREET ROAD AND ACCELERATING FROM AROUND 10 MPH. MAY, 2011 (ODOMETER ~62500 MILES) ENGINE LIGHT TURNED ON AGAIN WHILE MERGING INTO HIGHWAY AT ABOUT 30 MPH. SINCE THEN WE ARE EXPERIENCING SUDDEN STOKE WHILE THE TRANSMISSION IS CHANGING GEAR. CALLED HONDA CUSTOMER SERVICES AND WAS INFORMED THAT WE HAVE TWO CHOICES, EITHER COMPLAIN TO CEO OF HONDA AMERICA OR TO BETTER BUSINESS BUREAU ----------------- DID SOME RESEARCH ON THE INTERNET AND NOTICED THAT THERE ARE MANY OTHER OWNERS EXPERIENCING TRANSMISSION FAILURE / PROBLEM WITH THE HONDA PILOT. ALSO, THERE WAS A RECALL NOTICE IN 2004 ON THIS VEHICLE REGARDING INSUFFICIENT FLUID FLOW IN TRANSMISSION (NHTSA REFERENCE #04V176000). -------------- I DID REGULAR MAINTENANCE AT THE DEALER. I SUSPECT THAT THE PROBLEM THAT I AM CURRENTLY EXPERIENCING WITH THE VEHICLE IS RELATED TO THE SAME RECALL BACK IN 2004. THIS VEHICLE HAS A DESIGN FAULT IN THE TRANSMISSION. -------------- - HONDA SHOULD ISSUE ANOTHER RECALL ON THE VEHICLE. - HONDA SHOULD REPLACE THE TRANSMISSION FREE OF CHARGE AND REFUND THE COST FOR DIAGNOSTICS. - IN ADDITION, HONDA NEEDS TO HAVE A MAJOR CHANGE IN HOW THEY HANDLE THE CUSTOMER COMPLAINTS, INSTEAD OF REFERRING US TO THEIR CEO OR BETTER BUSINESS BUREAU. *TR