NHTSA Complaint #10399280 — 2007 MAZDA CX-7

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10399280
Vehicle	2007 MAZDA CX-7
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	May 5, 2011
Date Filed	May 5, 2011
Mileage	78,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

MY WIFE WAS ON HER WAY HOME WHEN THERE WAS A FUNNY BUZZING OR SQUEALING NOISE COMING FROM UNDER THE HOOD OF HER 07 MAZDA CX7. SHE PULLED OVER AND THERE WAS SMOKE COMING FROM HER RIGHT FRONT TIRE AREA. SHE THEN HAD TO CALL OUR INSURANCE ROADSIDE ASSISTANCE TO HAVE IT TOWED TO OUR LOCAL SERVICE REPAIR SHOP. LATER WE FOUND THAT THE AC COMPRESSOR WAS SEIZED AND THE BELT WAS MELTED. AFTER FURTHER RESEARCH UPON THIS MATTER I AM FINDING THAT THERE IS AN ASTONISHING NUMBER OF OTHER PEOPLE THAT HAVE HAD THE SAME ISSUE. COME TO FIND OUT MAZDA IS TELLING PEOPLE THAT THIS IS A KNOWN ISSUE AND TO COME IN AND PAY $1500- $2500 TO HAVE THE DEFECTIVE PART REPLACED. THIS IS UNACCEPTABLE!!!!! MY WIFE IS ON THE SIDE OF THE FREEWAY AT RUSH HOUR WAITING FOR A TOW TRUCK AND MAZDA COULD HAVE HAD THIS ISSUE RESOLVED... HOW MANY OTHER PEOPLE HAVE TO BE PUT INTO DANGEROUS SITUATIONS BEFORE MAZDA STEPS UP AND TAKES CARE OF A KNOWN PROBLEM.. *TR

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