NHTSA Complaint #11545177 — 2007 MAZDA CX-7

The contact owns a 2007 Mazda CX-7. The contact stated that the air conditioning system was inoperable, and the cabin air filter was replaced; however, the failure persisted. Additionally, the contact stated that while her husband was driving at an undisclosed speed, he smelled a burning odor. The contact stated that her husband drove to the residence, and while parking the vehicle, he noticed smoke coming from underneath the hood. There was no warning light illuminated. An independent mechanic diagnosed the vehicle at the residence and determined that the air condition compressor clutch had seized, causing the compressor fuse to burn. The dealer was contacted, and the contact was informed that older vehicles were not service at their location. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 174,000.