NHTSA Complaint #10398936 — 2007 SATURN OUTLOOK

THE DRIVER SEAT ROCKS BACK AND FORTH LIKE A ROCKING CHAIR AND COULD POSSIBLY COME LOOSE FROM SEAT TRACK IN EVENT OF CRASH INJURING DRIVER. THIS CONDITION WAS FIRST TAKEN CARE OF ABOUT 1 1/2 YEARS AGO WITH A TECHNICAL SERVICE BULLETIN FROM GM. THIS INSERTED A BOLT IN THE SEAT AND THIS WAS SUPPOSED TO CORRECT THE CONDITION. THE PROBLEM RETURNED AND THE BOLT INSERTED WAS ROLLING ON THE FLOOR OUT OF PLACE. TOOK CAR TO DEALER AND DEALER STATED THAT SEAT TRACK BECAME DAMAGED DUE TO BOLT (FROM TSB) AND THUS BOLT GAVE WAY ALLOWING SEAT TO NOT BE STABLE. THE SEAT TRACK MUST BE REPLACED TO CORRECT AT COST OF $750..SATURN HAS STATED THAT THEY WILL DO FOR $200 DEDUCTIBLE BUT SINCE THIS IS A SAFETY CONDITION AND IT WAS CAUSED BY A PREVIOUS GM SERVICE BULLETIN DIRECTLY...SATURN NEEDS TO DO AT NO CHARGE..ALL DRIVER POWER SEATS IN THIS CLASS SHOULD BE INSPECTED, ADJUSTED AND TRACKS REPLACED...AS NECESSARY AS THE BOLT IN THE TECHNICAL SERVICE BULLETIN FIXES A SYMPTOM BUT CAUSES MY PROBLEM AS STATED BY THE DEALER.