NHTSA Complaint #10732943 — 2007 SATURN OUTLOOK

PASSENGER AIRBAG WILL INTERMITTENTLY NOT ENABLE WITH ADULTS (>120 LBS) IN FRONT PASSENGER SEAT. PRIOR RECALL FOR CONNECTOR UNDER SEAT WAS COMPLETED WHEN ISSUED. DEALER DIAGNOSIS OF CODE FOR "PASSENGER PRESENCE" MODULE FAIL, WITH RECOMMENDATION OF REPLACEMENT OF PASSENGER PRESENCE SEAT ASS'Y AT COST OF $960 - NOT YET COMPLETED. ELEVATED TO GM CUSTOMER ASSISTANCE. APPEARS TO BE A CHRONIC, ~500 PPM ISSUE ON THE 2007-2008 MODEL YEARS OF THE GM LAMBDA PLATFORM (SATURN OUTLOOK, GMC ACADIA, AND BUICK ENCLAVE). RESEARCH OF NHTSA COMPLAINTS AGAINST POSTED SALES QUANTITIES SHOWS THAT THIS ISSUE CONTINUES INTO 2015 FOR THE 2007-08 MODELS, WITH VIRTUALLY NO ISSUES FOR 2009 AND NEWER MODEL YEAR VEHICLES....UPDATED 09/28/15 *BF UPDATED 11/08/2017*CN