NHTSA Complaint #10398753 — 2002 VOLKSWAGEN JETTA SUSPENSION:FRONT

Complaint Details

ODI Number	10398753
Vehicle	2002 VOLKSWAGEN JETTA
Component	SUSPENSION:FRONT
Date of Incident	May 1, 2011
Date Filed	May 3, 2011
Mileage	113,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

MY RIGHT FRONT COIL SPRING SNAPPED DUE TO A DEFECTIVE SPRING. I OPENED MY CAR DOOR AND SAT IN MY CAR AND HEARD A LOUD BANG. IT TURNED OUT THAT 1/2 OF A COIL SNAPPED OFF OF MY RIGHT FRONT SPRING. IT LOOKS LIKE RUST WAS NOT AN ISSUE AND THE SPRING WAS DEFECTIVE AND FAILED. I'M GLAD I WAS NOT DRIVING WHEN THIS HAPPENED. I HAVE CONTACTED VWOA TO NOTIFY THEM OF THE FAILURE AND AM ASKING THEM TO REPAIR THE PART AT NO COST TO ME EVEN THOUGH THE CAR IS OUT OF WARRANTY. *TR

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