NHTSA Complaint #10397924 — 2009 DODGE GRAND CARAVAN

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	10397924
Vehicle	2009 DODGE GRAND CARAVAN
Component	TIRES
Date of Incident	February 16, 2011
Date Filed	April 26, 2011
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT TWO OF THE VALVE STEMS DETERIORATED AND CAUSED THE CAP TO FRACTURE FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR STATION WHERE THE FIRST VALVE STEM WAS REPLACED FEBRUARY 2011. THE SECOND FAILURE OCCURRED ON APRIL 2011 AND THE SECOND VALVE STEM WAS REPAIRED AT THE SAME REPAIR STATION. THE CONTACT CALLED AN AUTHORIZED DEALER WHO OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 49,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 47,000. UPDATED 06/17/11 *BF THE CONSUMER STATED THE VALVE STEMS WERE CORRODED. UPDATED 08/04/11

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