NHTSA Complaint #10573934 — 2009 DODGE GRAND CARAVAN

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10573934
Vehicle	2009 DODGE GRAND CARAVAN
Component	WHEELS
Date of Incident	March 20, 2014
Date Filed	March 21, 2014
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHILE OPERATING OUR 2009 DODGE GRAND CARAVAN SE AT APPROXIMATELY 30 MPH THE REAR DRIVERS SIDE TIRE'S VALVE STEM ON THE TIRE FAILED (OCCURRED APPROXIMATELY 45 SECONDS AFTER CONCLUDING HIGHWAY DRIVING). THE NUT HOLDING THE VALVE STEM ON APPEARS TO HAVE BROKEN CAUSING THE SENSOR TO FALL INTO THE TIRE AND RESULTED IN THE TIRE DEFLATING IMMEDIATELY. THIS IS THE THIRD SENSOR FAILURE ON THE VEHICLE. FORTUNATELY THE FIRST TWO OCCURRED WHEN THE VEHICLE WAS STATIONARY - AIRING UP TIRES CAUSED THE STEMS TO BREAK IN HALF. A CALL TO THE GENERAL DODGE CUSTOMER SERVICE STATED THAT THEY HAD NEVER HEARD OF THIS ISSUE OCCURRING. A CALL TO MY DEALERSHIP STATED THAT THEY REPLACE THE TPMS SENSORS "EVERYDAY" DUE TO FAILURES AND THEN PROCEEDED TO QUOTE ME $200+ FOR A SENSOR REPLACEMENT WHICH INCLUDED "PROGRAMMING" THE SENSOR WHICH ISN'T EVEN NECESSARY ON THIS VEHICLE. DODGE DEALERSHIP HAD STATED THAT SEVERAL OTHER VEHICLES IN THEIR LINEUP HAVE SWITCHED OVER TO TPMS SENSORS USING RUBBER VALVE STEMS. THESE ARE NOT AVAILABLE FOR OUR YEAR GRAND CARAVAN. *TR

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