NHTSA Complaint #10397055 — 2005 DODGE CARAVAN

TL* THE CONTACT OWNS A 2005 DODGE CARAVAN. THE CONTACT ATTEMPTED TO UNLOCK THE DOORS USING THE KEY FOB BUT THE DOORS WOULD NOT RESPOND. THE CONTACT WAS FORCED TO USE THE KEYS MANUALLY TO ENTER THE VEHICLE. THE CONTACT STATED THAT THE KEY FOB ALSO WOULD NOT LOCK THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED WHENEVER SHE WOULD DISCONNECT THE BATTERY FOR APPROXIMATELY TEN MINUTES, THE KEY FOB WOULD FUNCTION NORMALLY FOR APPROXIMATELY TWO DAYS. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 112,000. THE VIN WAS UNAVAILABLE.