NHTSA Complaint #11446727 — 2005 DODGE CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11446727
Vehicle 2005 DODGE CARAVAN
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The door locks do not work for the sliding doors or the passenger side of the vehicle. We tried to fix this issue by checking the door lock fuse out to make sure it was okay, and it was. The driver's side is the only one that locks. The passenger door lock will not push down and lock when pressed down manually. I feel this is a safety issue and I have seen that others online are having problems with their door locks not working or getting stuck and not unlocking. I don't understand why there is no recall on this issue with the 2005 Dodge Grand Caravan. This is a serious safe issue on any vehicle. My sliding doors have to be manually locked and as I said, the passenger side won't lock, so it's dangerous for me to have passengers. My local Dodge dealership offered to diagnose it, but it's $125.00 for them to just find out what's causing this if they could even do that. Clearly it is an issue of some kind since one door locks. Can you please look into this? Again, I know others have had door lock issues with the Dodge Caravan. Why hasn't this been fixed and recalled already? This is very frustrating. Also, I don't remember the exact date I purchased my vehicle in June, so I've given it my best guess. Thank you for your time in reviewing this. Resolution that fixes this for myself and everyone else who is dealing with this, would be much appreciated.

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