NHTSA Complaint #10395399 — 2011 TOYOTA SIENNA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10395399
Vehicle	2011 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR
Date of Incident	October 30, 2010
Date Filed	April 10, 2011
Mileage	60 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

PURCHASED 2011 SIENNA LE VAN IN OCTOBER 2010. ALMOST IMMEDIATELY THE POWER SLIDING DOORS INTERMITTENTLY OPEN AN INCH OR LESS & ALARM SOUNDS. YOU CAN'T OPEN OR CLOSE DOOR AT THIS POINT. YOU HAVE TO MAN-HANDLE IT TO CLOSE. EVEN TURNING OFF THE POWER DOOR WITH THE SWITCH DOES NOT HELP. TOOK IT TO THE DEALER & THEY SAID TOYOTA CORP. KNOWS ABOUT IT BUT NO IDEA HOW TO REPAIR. I SHOULD JUST CHECK BACK AT NEXT 5000 MILES CHECK. WHAT IF DOOR GETS STUCK OPEN & IT'S RAINING.... ONLY OPTION IS TO SHUT OFF THE POWER DOORS & USE MANUALLY. I BOUGHT THIS MODEL BECAUSE OF THE POWER SLIDING DOORS! *TR

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