NHTSA Complaint #11153980 — 2011 TOYOTA SIENNA

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING 40 MPH, THE REAR DRIVER'S SIDE DOOR OPENED. THE CONTACT MENTIONED THAT THE DOOR HAD TO BE HELD CLOSED IN ORDER TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO ALDERMAN'S TOYOTA (33 SEWARD RD, RUTLAND, VT 05701, (802) 776-6000) WHERE THE CONTACT WAS INFORMED THAT THE WIRING HARNESS WAS COVERED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE CABLE OPENER ASSEMBLY AND ROLLER HINGE WERE NOT COVERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,536. *DT*JB