NHTSA Complaint #10395284 — 2004 TOYOTA SIENNA

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10395284
Vehicle	2004 TOYOTA SIENNA
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	April 3, 2011
Date Filed	April 8, 2011
Mileage	238,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

I HAVE A 2004 TOYOTA SIENNA. BOTH SLIDING DOORS NOW HAVE BROKEN CABLES AND WILL NOT OPEN FROM THE INSIDE. THEY ONLY OPEN WHEN FORCED OPEN FROM THE OUTSIDE. THE REPAIR COST FROM A TOYOTA DEALER IS $1,600.00 PER DOOR. THE PART ITSELF COST $1,100.00 PLUS THE LABOR. THE DOORS NOW ARE A SAFETY ISSUE SINCE MY SON CAN NOT GET OUT OF THE BACK QUICKLY IF NEEDED. THE CABLES RUSTED AND SEVERED WHILE OPENING. THE DOORS DO NOT HAVE A MANUAL OVERRIDE TO ALLOW OPENING PROPERLY ONCE THE ELECTRONIC OPERATION IS COMPROMISED. *TR

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