NHTSA Complaint #10393728 — 2009 TOYOTA VENZA
ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10393728 |
| Vehicle | 2009 TOYOTA VENZA |
| Component | ENGINE AND ENGINE COOLING:ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 10,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I OWN A 2009 TOYOTA VENZA V6 FWD THAT HAS AN ENGINE KNOCK EVERYDAY WHEN IT IS FIRST STARTED. THE SERVICE DEPARTMENT AT CAPITOL TOYOTA EXPLAINED THE NOISE WAS NORMAL. I FIND IT HARD TO BELIEVE TOYOTA WOULD MAKE AN ENGINE THAT SOUNDS LIKE A DIESEL BEFORE IT WARMS UP. I CONTACTED TOYOTA WHO BACKED UP THE DEALERS CLAIM WHICH I AGAIN FIND UNACCEPTABLE. THERE IS A SERVICE BULLETIN TO FIX THE ISSUE BUT BOTH THE DEALERSHIP AND TOYOTA CORPORATE STATE THE NOISE HAS TO BE EXCESSIVE ENOUGH AND THAT ALL V6 TOYOTA ENGINES DO SO. $34,000 FOR A CAR THAT SOUNDS LIKE A TRACTOR. I'M SEEKING LEGAL ADVICE. *TR
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