NHTSA Complaint #10393128 — 2007 MAZDA MAZDA3

TL* THE CONTACT OWNS A 2007 MAZDA MAZDA 3. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE STEERING WARNING LIGHT WHILE THE CONTACT WAS ATTEMPTING TO CHANGE LANES. THE CONTACT STATED THAT THE FAILURE WAS AN INTERMITTENT OCCURRENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING PUMP, LINE AND POWER STEERING FLUID WERE REPLACED. IN ADDITION, THE MECHANIC DISCOVERED SEVERE CORROSION AROUND THE POWER STEERING UNIT. THE MANUFACTURER WAS CONTACTED AND STATED THERE WAS A RECALL ISSUED UNDER NHTSA CAMPAIGN ID NUMBER: 10V374000 (STEERING:ELECTRIC POWER ASSIST SYSTEM) BUT THE CONTACTS VIN WAS NOT INCLUDED. AFTER THE REPAIRS WERE MADE, THE STEERING WARNING LIGHT CONTINUED TO ILLUMINATE SPORADICALLY. THE MECHANIC WAS UNABLE TO DIAGNOSE WHY THE STEERING LIGHT CONTINUED TO ILLUMINATE AND THERE WERE NO FURTHER REPAIRS. THE CONTACT STATED THAT THE FAILURE PROGRESSIVELY BECAME WORSE UNTIL THE POWER STEERING BECAME INOPERABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.