NHTSA Complaint #11676412 — 2007 MAZDA MAZDA3

Intermittently spanning several months, there is a sudden loss of power steering as the vehicle is in motion. Warning lights light up on the vehicle as power steering and power brakes are disengaged. Even though I provided a video of power steering loss, where a slight turn of the steering wheel engages this failure, where the dash board lights flash as power steering fails, the dealership will not fix anything they can’t duplicate in their shop. I guess they don’t believe their lying eyes, and don’t accept the video as proof of anything. It is doing exactly what it was recalled for back in September 15, 2010. Recall #10V374000. Mazda Corporate has been notified. Case # 00342901. There are known fixes for this problem. Mazda has done these repairs on hundreds of thousands of times. Dealership told me they will do nothing unless they can duplicate the problem. In reality it might take a month or more for this to show up at some unpredictable time and place. I have a potentially dangerous scenario awaiting me. Driving this vehicle in it’s present condition is recipe for a crash. This was a problem that Mazda addressed and fixed in the past. Being that it was done hundreds of thousands of times, I’m fairly certain that none of those fixes were predicated by mechanics having to see those issues in their shops before they did the repairs.