NHTSA Complaint #10384154 — 2007 MAZDA MAZDA3

TL* THE CONTACT OWNS A 2007 MAZDA 3. THE CONTACT STATED THAT THE UPON STARTING HER VEHICLE THE POWER STEERING LIGHT WAS ILLUMINATED AND THERE WERE NO STEERING CAPABILITIES. THE POWER STEERING ASSIST WOULD RESET ITSELF WITHIN MINUTES AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED HER THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. UPDATED 06/16/11*LJ THE CONSUMER STATED A RECALL WAS ISSUED FOR THE STEERING PROBLEM. HOWEVER, HIS VEHICLE IDENTIFICATION NUMBER AS NOT INCLUDED IN THE RECALL. THE CONSUMER WAS INFORMED THE POWER STEERING PUMP NEEDED TO REPLACED. UPDATED 06/27/11