NHTSA Complaint #10392156 — 2003 MERCURY MOUNTAINEER STRUCTURE:BODY

Complaint Details

ODI Number	10392156
Vehicle	2003 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY
Date of Incident	February 17, 2011
Date Filed	March 18, 2011
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2003 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR DECKLID PANEL WAS CRACKED DUE TO THE COLDER WEATHER TEMPERATURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THEY WERE AWARE OF THE ISSUE BUT THE CONTACT WOULD BE LIABLE FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT OFFERED NO FURTHER ASSISTANCE. THE CURRENT MILEAGE WAS 92,489 AND THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

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