NHTSA Complaint #10787886 — 2003 MERCURY MOUNTAINEER STRUCTURE:BODY

Complaint Details

ODI Number	10787886
Vehicle	2003 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY
Date of Incident	November 1, 2007
Date Filed	November 3, 2015
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

SEE WHERE SEVERAL PEOPLE ARE EXPERIENCING THE SAME ISSUES THAT I AM HAVING WITH MY 2003 MOUNTAINEER. THE REAR GATE IS CRACKING AROUND THE EMBLEM. I'VE HAVE REPORTED THIS TO FORD AND THEY TELL ME I CAN PAY TO FIX IT AND IF THERE IS RECALL THEY WILL REIMBURSE ME. IN ADDITION I AM ALSO EXPERIENCING THE DOOR AJAR LIGHT COMING ON WHEN ALL ARE SHUT AND SECURE. I HAVE CONTACT FORD AND SEVERAL LOCAL DEALERSHIPS. THE DEALERSHIP ALL TELL ME THEIR HANDS ARE TIED UNTIL FORD MAKES A DECISION AND THAT I AM NOT ALONE. FORD REFUSES TO DO ANYTHING. IT'S ALMOST LIKE THEY DON'T CARE. WITH ALL THESE COMPLAINTS WHY ISN'T THIS AGENCY DOING SOMETHING?

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#11030250 — September 27, 2017 — I HAVE A MERCURY MOUNTAINEER 2003 AND IT WAS STATIONED THERE WAS A CRACK IN THE BACK MIDDLE OF THE HATCH NOW THERE A ...

#10969975 — April 2, 2017 — 1) FRONT WHEEL BEARING HUB ASSEMBLY FAILURE RESULTING IN UNSAFE UNDRIVEABLE (THIS HAS BEEN REPEATEDLY ...

#10863138 — May 4, 2016 — JUST LIKE EVERY OTHER MOUNTAINEER OR EXPLORER OF THIS ERA THE LIFT GATE HAS CRACKED AROUND THE VEHICLE LOGO. THIS HA...

#10781238 — October 10, 2015 — NOT IN AN ACCIDENT. A 1 1/2 INCH VERTICAL CRACK HAS APPEARED IN THE BODY BETWEEN THE MIDDLE OF THE BACK LIFT DOOR ...

#10493325 — January 17, 2013 — I WANT FORD TO RECALL THERE MERCURY MOUNTAINEER AS IT HAS A MAJOR SAFETY ISSUE. ALL OF THERE MERCURY FROM 2002 ONWARD...

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