NHTSA Complaint #10389815 — 2003 FORD WINDSTAR

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE INNER CONTROL ARM ON THE STEERING WHEEL FELL APART. THE VEHICLE WAS UNCONTROLLABLE AND THE LEFT DRIVERS SIDE TIRE TURNED OUTWARD BUT THE RIGHT PASSENGER SIDE TIRE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHO WILL INSPECT IT AND REPLACE THE INNER CONTROL ARM. THERE WAS NO WARRANTY RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000.