NHTSA Complaint #10386834 — 2005 TOYOTA HIGHLANDER

TL* THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. WHILE DRIVING 2-3 MPH IN REVERSE, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT ATTEMPTED TO BRAKE BUT TO NO AVAIL AS THE VEHICLE CRASHED INTO HER GARAGE. THE AIR BAGS DID NOT DEPLOY BUT THE CONTACT WAS NOT INJURED AND THERE WAS MINIMAL DAMAGE TO THE VEHICLE AND MODERATE DAMAGE TO THE CONTACTS HOME. THE VEHICLE WAS TAKEN TO THE DEALER YET THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THERE WERE THREE ADDITIONAL OCCURRENCES OF THE FAILURE AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE REPAIRS WERE MADE TO THE FLOOR MAT AND THE BRAKE COVERS. THE CONTACT STATED THAT SHE WAS STILL AFRAID TO DRIVE THE VEHICLE. SHE LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V112000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL) AND THE RECALL REPAIR WAS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 20,000.