NHTSA Complaint #11716569 — 2005 TOYOTA HIGHLANDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11716569
Vehicle 2005 TOYOTA HIGHLANDER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

My 2025 Acura MDX (under 10,000 miles) has failed to restart after the automatic idle stop engaged at stoplights and drive-thru lines at least 7 separate times. When I release the brake, the engine often remains off and the vehicle will not move, leaving me stopped in traffic. I have not yet required a jump start, but on several occasions the vehicle came very close to not restarting at all. This most recently occurred at a sandwich shop drive-thru. These incidents occurred in normal drive mode and in normal weather conditions. No abnormal driving conditions were present when the failures happened. Other owners online report the same problem, with some needing to carry jumper cables. I believe this is a serious safety risk because the vehicle can stall unexpectedly in intersections and traffic when the auto stop-start system activates. I am now concerned about relying on this vehicle in traffic because I cannot trust it to restart when stopped.

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