NHTSA Complaint #10384805 — 2004 FORD FREESTAR ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10384805
Vehicle	2004 FORD FREESTAR
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 1, 2009
Date Filed	February 28, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL-THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHEN DRIVING IN INCLEMENT WEATHER THE WATER ENTERS INTO THE ELECTRIACL SYSTEM AND STALLS THE VEHICLE. THIS FAILURE HAS OCCURRED ON 7 DIFFERENT OCCASIONS. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY WOULD GET THE WATER OUT AND BLOW DRY THE WET AREA. THEY ALSO ADVISED HER THAT THERE WAS NO OTHER SOLUTION. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE AND ARE NOT AWARE OF THIS OCCURRING IN OTHER VEHICLES. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. TB

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