NHTSA Complaint #10384346 — 2008 HONDA CIVIC

HONDA GAVE US A WARNING THAT OUR CIVIC COULD LOSE IT'S COOLANT AND BREAK DOWN. THEY REFUSE TO DO A RECALL. WE COMPLAINED TO THE STATE OF OREGON AND THEY AGREED WITH US BUT COULD NOT GET HONDA TO RECALL OUR CAR JUST EXTEND THE WARRANTY. WE ARE RETIRED AND PURCHASED THE CAR TO DRIVE TO LA TO VISIT OUR GRANDCHILDREN AND ARE NOW AFRAID TO DO SO AS WE CAN'T LOOK FORWARD TO A BREAKDOWN ON THE HIGHWAY. IT ALSO CREATES A DIMINISHED VALUE FOR RESALE FOR WHICH THE STATE CONSUMER COMPLAINT BUREAU AGREED BUT WAS UNABLE TO GET AN AGREEMENT FROM HONDA ON. I HAVE ALL OF THE DOCUMENTS FROM HONDA AND THE STATE OF OREGON AND COULD FORWARD TO YOU IF YOU HAVE THE SAME VIEWS THAT WE HAVE. WE HAVE ONLY 4500 MILES ON OUR CIVIC AND HAVE ASKED THEM FOR AN ABILITY TO TRADE IT IN ON ANOTHER CAR FOR NEAR WHAT WE PAID FOR IT FOR PEACE OF MIND IN OUR TRAVELS OR REPAIR THE VEHICLE. THEY SAID THAT IF THE PROBLEM HAS NOT YET OCCURRED THEY WON'T ADDRESS IT YET THEY KNOW THAT IT MAY OCCUR. AT OUR AGE AND HOPING TO KEEP THE CAR FOR A LONG TIME THE EXTENDED WARRANTY DOESN'T WORK FOR US AND IT IS JUST A WAY FOR HONDA TO AVOID A RECALL AND KEEP THEIR PROBLEM OUT OF THE MEDIAL WHILE PUSHING THE OUTCOME ON US WITH NO RECOURSE EXCEPT TO WAIT FOR THE PROBLEM TO MANIFEST ITSELF AT OUR INCONVENIENCE. THEY SAY THAT THE ENGINE WOULD STALL SO THAT WOULD LOSE OUR POWER BRAKES AND STEERING WHICH SCARES US ON TOP OF THE INCONVENIENCE OF AN INTERSTATE BREAKDOWN WHILE BOTH MY WIFE AND I HAVE MEDICAL ISSUES THAT CAUSE US CONCERNS IN THAT POTENTIAL. I CAN EMAIL YOU THE LETTER OF POTENTIAL ENGINE BREAKDOWN POTENTIAL AND THE LETTER FROM THE STATE OF OREGON IF YOU ARE WILLING TO HELP IN THIS MATTER. *TR