NHTSA Complaint #11481735 — 2008 HONDA CIVIC

The contact owns a 2008 Honda Civic. The contact stated while driving 20 MPH, the vehicle started to overheat. There was no warning light illuminated. The contact pulled into the gas station and allowed the vehicle to cool down. The contact then refilled coolant in the vehicle. The contact was able to continue driving. The vehicle was taken to an independent mechanic where it was diagnosed that the part of the engine block located between with the alternator and the exhaust had fractured. The contact then contacted the dealer who informed him that the engine needed to be replaced per the instructions on Honda Technical Service Bulletin Number: 10-048. However, the dealer advised the contact that the 10 year extended warranty had expired and he had to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 102,000.