NHTSA Complaint #10384039 — 2002 FORD TAURUS

SUSPENSION:REAR issue reported to NHTSA

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Complaint Details

ODI Number	10384039
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:REAR
Date of Incident	January 15, 2011
Date Filed	February 22, 2011
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

BOTH REAR SPRINGS ON MY 02 FORD TAURUS SNAPPED AND BROKE. FORD WILL NOT PAY FOR ANY REPAIR COSTS. I'VE HEARD THAT THIS IS A COMMON PROBLEM ON TAURUSES/SABLES, BUT FORD IS NOT DOING ANYTHING. ONLY FRONT SPRINGS WERE RECALLED THRU THE 01 MODELS. THIS IS DANGEROUS AS THE BROKEN SPRING MAY PIERCE THE TIRE AND LEAD TO TIRE FAILURE AS YOU'RE DRIVING THE CAR!! THEY BOTH HAD TO BE REPLACED AT A COST OF OVER $500. I HAVE A LOW INCOME JOB AND CAN'T AFFORD IT BUT HAD TO BE DONE SO I COULD DRIVE MY CAR TO MY JOB. *TR

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