NHTSA Complaint #10395505 — 2002 FORD TAURUS

SUSPENSION:REAR issue reported to NHTSA

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Complaint Details

ODI Number	10395505
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:REAR
Date of Incident	March 20, 2011
Date Filed	April 11, 2011
Mileage	161,261 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I HAVE A 2002 FORD TAURUS AND ABOUT TWO WEEKS AGO I WAS GETTING INTO THE CAR AND SAT DOWN WHEN I HEARD A LOUD METAL POP OR BANG, I GOT OUT AND LOOKED AROUND AND UNDER THE CAR AND DID NOT SEE ANYTHING, BUT I HAD NOTICED IF I RAN OVER A SLIGHT BUMP IN THE ROAD I WOULD HEAR A CLUNK AT THE REAR DRIVERSIDE WHEEL AREA SO TODAY I HEARD IT AGAIN AND WHEN I GOT HOME I LOOKED UNDER THE REAR DRIVERSIDE WHEEL WELL AND LOW AND BEHOLD I HAVE A BROKEN COIL SPRING SO I AM IN THE PROCESS OF GETTING IT REPLACED AND I WILL REQUEST TO HAVE THE PART RETURNED TO ME AS PROOF OF THE PROBLEM SO IF AND WHEN FORD DOES A RECALL ON THIS I CAN BE REIMBURSED.. *TR

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