NHTSA Complaint #10381307 — 2004 TOYOTA SIENNA

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	10381307
Vehicle	2004 TOYOTA SIENNA
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	December 19, 2010
Date Filed	February 9, 2011
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

THE POWER STRUTS ON THE REAR HATCH OF MY SIENNA WERE RECALLED AND REPLACED BECAUSE THEY WERE NOT HOLDING, AND WERE FALLING DOWN ON PEOPLE. MY HATCH RECENTLY FELL ON ME, EVEN WITH THE NEW PART. AT THE TIME OF THE INCIDENT, I WAS PUTTING THINGS IN MY TRUNK. THE HATCH SLAMMED DOWN, HITTING ME ON MY HEAD. THIS HAS CAUSED HEAD, NECK AND BACK INJURIES. I AM NOW IN MONTH 2 OF PHYSICAL THERAPY AND REHABILITATION. THE NEW STRUTS ARE NOT THAT OLD AND WILL HAVE TO BE REPLACED, AS THIS CONTINUES TO HAPPEN, ESPECIALLY WHEN IT IS COLD. A REPLACEMENT PART FOR A RECALL SHOULD FIX THE PROBLEM, NOT CONTINUE IT. *TR

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