NHTSA Complaint #10380914 — 2008 LEXUS ES350

VEHICLE SPEED CONTROL issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10380914
Vehicle	2008 LEXUS ES350
Component	VEHICLE SPEED CONTROL
Date of Incident	January 24, 2011
Date Filed	February 6, 2011
Mileage	39,489 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAD ALMOST FINISHED PARKING MY '08 LEXUS ES 350 IN A PARKING PLACE AT A BUSINESS PARK WHEN IT SURGED FORWARD VERY FAST. I HAD NOT TOUCHED THE ACCELERATOR. I BRAKE HARD, BUT THE CAR WENT UP OVER A CEMENT DIVIDER AND CRASHED INTO THE CAR PARKED FACING ME. I HAD THE CAR ONE AND HALF YEARS, AND THIS WAS THE FIRST TIME IT HAPPENED. I HAD IT TOWED TO THE LEXUS DEALERSHIP. AN INSPECTOR FOUND NOTHING WRONG EXTERNALLY, BUT THE EDR SHOWED I HAD NOT STEPPED ON THE ACCELERATOR BEFORE THE CRASH, ONLY THE BRAKE, AND YET IT HAD SURGED FORWARD. I HAD TAKEN THE CAR IN EARLIER FOR THE RECALL, AND HAD REMOVED THE MAT AND HAD SOMETHING ADDED TO THE SOFTWARE. I SOLD THE CAR BACK TO LEXUS IMMEDIATELY AS I NEVER WANTED TO STEP FOOT IN IT AGAIN. THIS IS A VERY DANGEROUS CAR, AND SOMETHING IS WRONG WITH THE ELECTRONICS TO CAUSE THIS. *TR

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