NHTSA Complaint #10380768 — 1999 FORD WINDSTAR

DRIVING THROUGH RESIDENTIAL AREA AND WENT TO MAKE A TURN ONTO ANOTHER STREET AND STEERING WENT OUT AND I WENT UP THE CURB THROUGH ON COMING TRAFFIC LANE. WHEN INSPECTED UNDER VEHICLE THE FRONT PASSENGER SIDE SUBFRAME WAS CORRODED, RUSTED AND BROKEN OFF. I HAD TO PURCHASE A USED INTACT FRONT SUBFRAME FROM A JUNKYARD AS THE DEALERSHIP TOLD ME A NEW ONE WAS $2000.00. I HAD THE USED SUBFRAME PUT ON AND IT IS OKAY NOW. BUT THE ENTIRE PURCHASE OF A NEW SUBFRAME WOULD HAVE BEEN MORE THAN MY VEHICLES VALUE. *TR