NHTSA Complaint #10465955 — 1999 FORD WINDSTAR

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). THE CONTACT HAD THE VEHICLE REPAIRED UNDER THE RECALL. HOWEVER, THE CONTACT STATED THAT THE SUB FRAME WAS SEVERELY DAMAGED AND UNSAFE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SUB FRAME NEEDED TO BE REPLACED AND THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED AND THEY CONFIRMED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 147,000.