NHTSA Complaint #10380206 — 2011 MERCEDES BENZ E

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10380206
Vehicle	2011 MERCEDES BENZ E
Component	STEERING
Date of Incident	January 31, 2011
Date Filed	February 4, 2011
Mileage	300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2011 MERCEDES BENZ E-350. WHILE DRIVING APPROXIMATELY 1 MPH IN REVERSE THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE CONTACT CONTINUED TO DRIVE THE VEHICLE AND THE POWER STEERING CONTINUED TO MALFUNCTION. THE VEHICLE WAS EVENTUALLY TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THERE WAS A DEFECT WITHIN THE POWER STEERING PUMP. THE POWER STEERING PUMP WAS REPLACED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 350. UPDATED 10/21/11 *BF UPDATED 10/26/11

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