NHTSA Complaint #10419189 — 2011 MERCEDES BENZ E

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	10419189
Vehicle	2011 MERCEDES BENZ E
Component	AIR BAGS
Date of Incident	August 2, 2011
Date Filed	August 12, 2011
Mileage	7,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ E-350. THE CONTACT WAS DRIVING 60 MPH WHEN THE CONTACT WAS INVOLVED IN A REAR-END CRASH. AS A RESULT, THE CONTACT CRASHED INTO THE GUARDRAIL. NONE OF THE AIR BAGS DEPLOYED AND THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED REGARDING THE FAILURE OF THE AIR BAGS BUT HAD NOT YET RECEIVED A RETURN CALL. THE CONTACT BELIEVED THAT HAD THE AIR BAGS DEPLOYED, THERE WOULD HAVE BEEN A SEVERE REDUCTION IN THE INJURIES SUSTAINED IN THE CRASH. THE FAILURE MILEAGE WAS 7,000.

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