NHTSA Complaint #10379798 — 2008 DODGE GRAND CARAVAN

MY 2008 DODGE GRAND CARAVAN HAS HAD NUMEROUS ISSUES WITH THE REAR PASSENGER SLIDING DOOR. THE DOORS BELT WHICH HOUSES AND PROTECTS THE WIRING THAT CONTROLS THE BUTTON & MOTOR WOULD BECOME LOOSE AND CAUSE THE DOOR TO POP BACK OPEN. DUE TO THIS ISSUE CONSTANTLY HAPPENING IT CAUSED THE PLASTIC CASING WHICH HOUSES THE RECALL PINS AND METAL WIRE THAT OPEN AND CLOSES THE DOOR TO CRACK AND EXPOSE THE METAL RECALL PIN. ONCE THE PLASTIC COVERING WAS FULLY CRACKED WHICH BY THE WAY HAPPENED AT THE DEALERSHIP IN FRONT OF A SERVICE MANAGER. THE DOOR THEN BECAME STUCK OPEN. WE COULDN'T EVEN CLOSE IT MANUALLY. I HAD HOPED THIS ISSUE WOULD HAD BEEN IN THE ORIGINAL DOOR RECALL SINCE THE WIRE STRAP HAD TO BE ZIPPY TIED DOWN. AND THE SAME WIRING HARNESS THAT NEEDED TO BE ZIPPY TIED DOWN DUE TO IT BECOMING LOOSE IS THE CAUSE OF THE BREAK, I AM VERY VERY UPSET WITH THIS ISSUE. ESPECIALLY THAT DOOR BEING THE MAIN DOOR MY YOUNG CHILDREN 8,4,AND 2 USE FOR SCHOOL. THE DOOR IS TO HEAVY FOR MY CHILDREN TO OPEN AND CLOSE BY THEMSELVES.. I HAVE NOT ONCE HAD A PROBLEM WITH MY DRIVER SIDE REAR PASSENGER DOOR. AND WHAT'S EVEN MORE UPSETTING IS THE SMALL PLASTIC PIECE THAT BROKE CAN'T BE REPLACED BY IT'S SELF BUT AS A WHOLE DOOR COMPONENT. WHY WOULD YOU USE PLASTIC TO HOUSE SUCH IMPORTANT PIECES WHEN OTHER MANUFACTURES USE METAL? IF I HAD NOTICE THIS WAS PLASTIC I WOULDN'T HAD PURCHASED THIS VAN. AND WENT WITH THE ORIGINAL VAN I LOOKED AT. *LN