NHTSA Complaint #10927866 — 2008 DODGE GRAND CARAVAN

ON FRIDAY, 10/28/2016, I WAS TRAVELING ON FLAT ROCK RD. IN STARR SC COMING HOME FROM WORK. I CROSSED OVER RAILROAD TRACKS AND THE REAR PASSENGER DOOR STARTED TRYING TO OPEN ON ITS OWN. THE DOOR MADE A LOUD NOISE AND THE DOOR LIGHT ON THE DASH LIT UP. I PULLED OVER. THE DOOR CONTINUED TRYING TO OPEN UNTIL I OPENED THE HOOD AND DISCONNECTED THE BATTERY CABLE. WHEN I CHECKED THE DOOR, IT WOULD NOT OPEN AND WAS SMOKING. I NOTICED SMOKE COMING FROM THE BOTTOM BACK CORNER OF THE DOOR ON THE OUTSIDE. I SAW A FLAME INSIDE. I HAD NOTHING TO EXTINGUISH THE FIRE WITH SO I FLAGGED DOWN A PASSING MOTORIST WHO THANKFULLY HAD A JUG OF WATER. BY THIS TIME, THE DOOR AND TRIM UNDER IT WERE ACTUALLY BURNING. I EXTINGUISHED THE FIRE AND FOUND THE FUSE FOR THE DOOR AND PULLED IT. LATER I FOUND OUT THAT THE VEHICLE HAD A RECALL FOR THIS AND THAT THE RECALL WORK WAS SUPPOSEDLY PERFORMED. I CONTACTED CHRYSLER AND THEY SENT AN INSPECTOR. RECIEVED A LETTER TODAY DENYING RESPONSIBILITY. I HAVE A PARTALLY BURNED VEHICLE WHOSE DOORS WON'T OPEN (PRESENTING A SAFETY HAZARD BECAUSE I HAVE CHILDREN AND THEY COULD NOT GET OUT IF THIS HAPPENED AGAIN). I AM TERRIBLY AFRAID TO DRIVE THE VEHICLE ANYWHERE NOW BECAUSE OF THIS.