NHTSA Complaint #10378896 — 2002 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10378896
Vehicle 2002 FORD EXPLORER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 100,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

THE PLASTIC PANEL BELOW THE REAR WINDOW CRACKED. FOUND OUT IT IS A VERY COMMON PROBLEM. FORD MOTOR COMPANY AND LOCAL DEALERSHIP WILL DO NOTHING TO HELP OUT. MY REPAIR COST WILL BE ABOUT $500. IT IS OBVIOUSLY A DESIGN DEFECT. FORD SHOULD REPAIR AT NO COST TO ME.

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