NHTSA Complaint #10378726 — 2004 LEXUS RX330

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10378726
Vehicle	2004 LEXUS RX330
Component	VISIBILITY
Date of Incident	September 15, 2005
Date Filed	January 26, 2011
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2004 LEXUS RX330. WHILE DRIVING 15 MPH HE NOTICED THAT BOTH SIDE VIEW MIRRORS WERE LOOSE AND WHENEVER HE DROVE OVER A BUMP IN THE ROAD THE MIRRORS TRAJECTORY CHANGED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT BOTH SIDE MIRRORS NEEDED TO BE REPLACED. THE REPAIR COST WAS OVER $1,000. THE FAILURE HAD BEEN ON GOING SINCE SEPTEMBER OF 2005. HE CALLED THE MANUFACTURER MULTIPLE TIMES AND THEY WERE UNABLE TO ANSWER HIM REGARDING THE FAILURE. HE ALSO STATED THAT THE ROOF RACK WAS CORRODING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 85,000.

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