NHTSA Complaint #10376993 — 2003 FORD WINDSTAR STRUCTURE

Complaint Details

ODI Number	10376993
Vehicle	2003 FORD WINDSTAR
Component	STRUCTURE
Date of Incident	September 24, 2010
Date Filed	January 18, 2011
Mileage	81,535 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

OUR 2003 FORD WINDSTAR HAS BEEN HAVING MECHANICAL FAILURES FOR ABOUT 3 YEARS. WE HAVE HEARD A LOUD GRINDING NOISE FROM THE REAR PASSENERS SIDE OF THE CAR THAT NEITHER OUR LOCAL MECHANIC NOR FORD COULD FIX. WE REPLACED SHOCKS AND MOST RECENTLY THE TIRE RODS ON 9/24/10. WE HAVE HAD NUMEROUS ELECTRONICAL "BUGS" INCLLUDING ABS LIGHTS FLASHING ON AND OFF FOR 2 YEARS REQUIRING MULTIPLE FUSE CHANGES AND ELECTRICAL TESTING. OUR TRANSMISSION WAS REPLACED IN 2009 AT 59,000 MILES. THE POWER LOCKS ON THE PASSENGER SIDE DOOR AND REAR PASSENGER DOORS DO NOT OPEN REMOTELY OR WITH POWER LOCKS, ONLY KEY OR MANUAL LIFTING. NEEDLESS TO SAY, ALTHOUGH WE HAVE NOT HAD ANY PERSON INJURIES, WE HAVE SPENT A FORTUNE TO KEEP THIS CAR RUNNING IN WHAT WE THOUGHT WAS SAFE MANNER. *TR

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