NHTSA Complaint #10376606 — 2007 MAZDA CX-7

2007 GRAND TOURING MAZDA CX-7 HAD BAD A/C COMPRESSOR AS TYPICAL WITH MODEL AT 30K MILES AND WAS PUTTING OUT BLACK WHEN CAR RETURNED IN A "FIXED" CONDITION. THEY SITED THAT WE HAD "DIRTY OIL". TIMING CHAIN WENT TAKING ENGINE AT 42K MILES AND WE WERE FIRST DENIED WARRANTY WORK DUE TO SLUDGE ENGINE WITH MAZDA STATING IT WAS OUR LACK OF MAINTENANCE. AFTER FILING FOR BBB ARBITRATION THE AGREED TO REPLACE ENGINE AND TURBO IF WE PAID THE $900 LABOR BILL. CAR CAME BACK AFTER A MONTH WITH A RATTLE AND PUTTING OUT WHITE SMOKE. RATTLE I WAS TOLD ON PHONE AT FIRST WAS NOT REPEATABLE THEN WHEN ADDRESSED FACE TO FACE WAS A LOOSE ENGINE BRACKET BUT WENT ON PAPERWORK AS STABILIZER BARS FRONT AND REAR. ENGINE WITH 2400 MILES ON IT IS STILL PUTTING OUT WHITE SMOKE AND ACTING SLUGGISH AND TRANSMISSION SHIFTS HARD AND LIKES GEARS 2 AND 4 FOR THE MOST PART. FIRST WAS TOLD THEY COULD NOT SEE SMOKE THEN WHEN ADDRESSED FACE TO FACE WAS TOLD CAUSE IT WAS COLD OUTSIDE THEN SECOND EXCUSE WAS CONDENSATION.. WAS TOLD BY MECHANIC FRIEND HE THINKS TURBO IS GOING BAD AFTER A WHOPPING 2400 MILES. SPOUSE WONT LET ME OPERATE CAR ANY LONGER IN FEAR IT WILL BREAK DOWN CAUSING ACCIDENT. AS FAR AS THEIR SERVICE BULLETIN STATES THAT THEY DON'T HAVE THE TURBO VALVE FIX YET.. HOW AM I TO THINK I RECEIVED A "FIXED" CAR IF I GOT A REBUILT ENGINE A NEW BUT SAME BRAND ETC TURBO... NOT SAFE AND SAD TO THINK SOMEONE WILL HAVE TO DIE BEFORE THIS IS ADDRESSED. *TR