NHTSA Complaint #10405682 — 2007 MAZDA CX-7

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10405682
Vehicle	2007 MAZDA CX-7
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 7, 2011
Date Filed	June 8, 2011
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

2007 MAZDA CX-7 AWD GRAND TOURING WITH 39K MILES. CAR WAS BEING DRIVEN HAD SUDDEN LOSS OF POWER WHILE TRAVELING DOWN ROAD. IN TRAFFIC CAR SUDDENLY SLOWED TO CRAWL AT 20MPH ONCE CAR WAS NAVIGATED TO SHOULDER AND STOPPED IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO DEALERSHIP WHERE THEY HAVE STATED THAT THE TIMING CHAIN OR VVT HAS FAILED RESULTING IN TIMING CHAIN FAILURE THUS TOTAL ENGINE FAILURE. KNOWN PROBLEM REPORTED NUMEROUS TIMES AND YET MAZDA DEALERSHIP HAS INFORMED ME THAT WITH THE MAINTENANCE RECORDS PROVIDED THEY ARE REFUSING REPAIR. THESE TIMING CHAINS ARE FAILING ON CARS WITH 19K-60K MILES, NOT WITHIN NORMAL MAINTENANCE. *TR

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